Order Processing

Order processing is a core business process of enterprises, including activities such as order preparation, order delivery, order login, supply by order, and tracking of order processing status. Order processing is the most important influencing factor in achieving customer service goals for enterprises. Improving the order processing process, shortening the order processing cycle, increasing order satisfaction rate and supply accuracy, providing full process tracking information for order processing can greatly enhance customer service level and satisfaction, while also reducing inventory levels and overall logistics costs while improving customer service level.
The general order processing process mainly includes five parts:

1. Order preparation
Order preparation refers to the various activities of collecting necessary information about the required products or services and formally proposing purchase requirements.

2. Order transmission
Transmitting order information is the second step in the order processing process, involving the transmission of order requests from the place of origin to the place of order entry. Order transmission can be completed through two basic methods: manual and electronic.
3. Order entry
Order entry refers to the various tasks carried out before the actual fulfillment of an order, mainly including:

4. Order fulfillment
Order fulfillment is composed of activities related to physical goods, mainly including:
The order of order processing may affect the processing speed of all orders, as well as the processing speed of more important orders. Here we can refer to the priority rule:
(1) Received first, processed first.
(2) Minimize processing time.
(3) Pre determine the sequence number.
(4) Prioritize processing orders with relatively small and simple order quantities.
(5) Prioritize processing orders with the earliest promised delivery date.
(6) Prioritize processing orders that are closest to the agreed delivery date.